Terms of Use (EULA)
Last Updated: April 2026
Agreement to Terms
By downloading or using Alters.ai, you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, do not use the application.
1. Eligibility
You must be at least 18 years old to use this App. By using Alters.ai, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.
2. Nature of Service and AI Disclaimer
IMPORTANT NOTICE: Alters.ai utilizes artificial intelligence (Google Gemini) to provide mentorship and consultation.
- AI-Generated Content: Responses are generated by algorithms and may occasionally be inaccurate, biased, or misleading. We do not guarantee the accuracy of any output.
- No Professional Advice: The App is for informational and philosophical purposes only. It does not provide medical, legal, financial, or psychological advice. Always seek the advice of a qualified professional for serious matters.
- Limitation of Liability: The Alters.ai Team shall not be held liable for any decisions made or actions taken based on the information provided by the AI.
3. User-Generated Content (UGC)
You are solely responsible for the prompts and content you input into the App. You agree not to use the App to generate content that is:
- Illegal, harmful, or threatening.
- Promoting hate speech or discrimination.
- Violating the intellectual property or privacy rights of others.
4. Content Ownership & License
- Your Content: You retain ownership of the text and images you submit to the App. By using the App, you grant Alters.ai a limited, non-exclusive, temporary license to process your content solely for the purpose of generating AI responses during your active session.
- AI Responses: AI-generated responses are provided for your personal use. You may use them freely, but we make no guarantees regarding originality, accuracy, or fitness for any particular purpose.
- App Content: All other content in the App (design, branding, mentor personas, UI elements) is owned by the Alters.ai Team and protected by applicable intellectual property laws.
5. Subscriptions & Auto-Renewal
- Credit System: The App uses a credit-based system. Free credits are provided upon registration. Additional credits can be earned by watching rewarded ads (Google AdMob) or purchased via subscriptions.
- In-App Purchases: Premium credit packages are available via Apple In-App Purchases. All payments are processed by Apple.
- Auto-Renewal: Subscriptions automatically renew at the end of each billing period (weekly, monthly, or annually, depending on the plan you selected) unless you cancel at least 24 hours before the end of the current period.
- Cancellation: You can cancel your subscription at any time by going to iPhone Settings > [Your Name] > Subscriptions > Alters AI and tapping "Cancel Subscription." Cancellation takes effect at the end of the current billing period; you will retain access until then.
- Price Changes: If subscription pricing changes, you will be notified in advance and must agree to the new price to continue.
- Refunds: All billing, refund, and payment disputes are handled exclusively by Apple. The Alters.ai Team does not process refunds directly. To request a refund, visit reportaproblem.apple.com.
6. Rewarded Ads
You may earn free usage credits by watching advertisements provided by Google AdMob. The availability of rewarded ads is not guaranteed and may be subject to daily limits. Earned credits have no monetary value and cannot be transferred or refunded.
7. Termination
We reserve the right to terminate or suspend your access to the App without prior notice for violations of these Terms or for any conduct that we deem harmful to the service or other users. You may also delete your account at any time from the App's Settings menu.
8. Limitation of Liability
To the maximum extent permitted by law, the Alters.ai Team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App, including but not limited to loss of data, loss of profits, or damages resulting from reliance on AI-generated content.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes by posting the updated terms within the App. Your continued use of the App after changes are posted constitutes your acceptance of the revised terms.
10. Contact
If you have any questions about these Terms, please contact us:
Support Email: phronesissoftware@gmail.com
© 2026 Alters.ai Team. All rights reserved.