How can we help you today with Alters.ai?
For any bugs, feature requests, or account inquiries, please reach out to our team:
Alters.ai uses Google Gemini AI technology to provide real-time mentorship. Your messages are processed instantly and are not stored permanently.
Yes. We have a Zero-Persistence policy. Conversations are deleted the moment you end the chat session.
All subscriptions are managed by Apple. You can cancel via: iPhone Settings > [Your Name] > Subscriptions > Alters AI > Cancel Subscription. Cancellation takes effect at the end of your current billing period.
All refunds are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.
To delete your account and all associated data:
Important: Deleting your account does not cancel active subscriptions. Please cancel your subscription via iPhone Settings before deleting your account.
© 2026 Alters.ai Team. We typically respond within 24-48 hours.